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Open Additional Mailbox in Outlook 2010

There are times when you require regular access to another mailbox. This is typically used in a support scenario. The following instructions will show you the steps necessary.

You must be assigned appropriate permissions for this procedure to work properly.

Open Account Settings

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With Outlook open.
1. Click File
2. Click Account Settings
3. Click Account Settings

Account Settings

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On the E-mail tab Double-Click "Exchange Server".

Change E-mail Account - Advanced

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Click the More Settings button.

Add Mailbox

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1. Select the Advanced Tab
2. Click the Add button.
3. Enter the Mailbox name.
4. Click OK.

Additional Mailbox

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The mailbox is now part of your account. Click OK.

Exit Account Settings

1. Click OK to close the Microsoft Exchange window.
2. Click Next in the Change E-mail Account window.
3. Click Finish to go back to the Account Settings window.
4. Click Close to resume Outlook.

Mailbox Added

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The mailbox is now added to your Outlook profle. Click on the + to expand the mailbox and open the Inbox to view email.

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